Brutalist 35ct Amethyst Two-Tone Sterling Silver Ring

WHAT IS THE SHIPPING AND DELIVERY TIME FRAME?

When placing your order please note the following normal delivery times for most products:

3-5 days business for most printed products and a maximum of 7 business days for limited few products.

If you have not received your order within the time frame above, please do not hesitate to contact us and provide your order number to expedite the process.

SPECIAL ORDER ITEMS ARE NOT CANCELLABLE OR RETURNABLE.

At Afroza Naeem, we strive to ensure your satisfaction with every purchase. If you are not completely satisfied with your item, you have 14 days from the date of receipt to return it. Please note that the customer is responsible for the cost of shipping the item back to us. Once we receive the returned item, we will promptly issue a refund, provided that the item is in its original condition and packaging. We kindly ask you to ensure all items are returned in the condition they were received. Please be aware that special order items, altered items, or custom-made products are not eligible for return. If you have any questions or need assistance with a return, feel free to contact our customer service team. Thank you for shopping with us!

Damages and issues

Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item so that we can evaluate the issue and make it right. 

Exchanges

The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.

Refunds

We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund too.

We will always strive to provide the best customer service possible, do not hesitate to contact us at sales@afrozanaeem.com